Review: Amazon Prime Now

Another service I tried recently is Amazon Prime Now.  In the company’s own description on what is Amazon PrimAmazon Prime Nowe Now.

“Skip the trip and shop for tens of thousands of daily essentials and gift items through the Amazon Prime Now app. Two-hour delivery is FREE and one-hour delivery is available in most areas for just $7.99. Prime Now is available from early morning to late night, seven days a week.”

Similar to Google Express, it’s trying to solve the last minute and last mile problem of online shopping.  Overall, I was pleasure with my first experience with Prime Now and would use them again.  

$20 off your first order with Amazon Prime Now

To get customers to try out this new services, Amazon is offering $20 off your first order of $50 or more with coupon code “TRYITNOW”, details here.

Getting started

Download the Prime Now app onto your smart phone and start shopping, as with the rest of Amazon services, it’s quite intuitive and easy to use.

And looks like they are making changes pretty rapidly to add more capability to the apps.  When I used it about three weeks ago, I was trying to buy some produce and there wasn’t a simple browse to find fruits and vegetables, I ended up have to search for each item alone (apple, banana, lettuce etc.) which was a pain in butt.  When I checked it again last week, they now have categories to browse, and produce is one of the categories.

Placing the first order

It’s a single sign on with Amazon.com, so they have all your information, so no need to sign up or provide additional information.  Once you are ready to checkout, same process as Amazon.com, you get to choose 2 hour window on when you want to items to be delivered, two hour delivery is free, and one hour is available for $7.99, and you can also schedule for future which is what I did to schedule for after work.

Tiping

Tipping is optional and added to the bill, you can enter a tip amount on the bill and have the option to change it within 48 hours of the delivery.  Delivery person will not accept cash at the time of delivery so no cash is exchanged at the delivery time.  Plus for non-perishable items, your items will just be left by the door and you may not even see the delivery person.

Delivery

You can track the delivery person progress directly from your phone around the time of the delivery, so you will know exactly when they will arrive.  Since I ordered perishable items, Prime Now requests someone to be home to receive the items.  It was a mother-daughter team who brought me my purchases, they were right on schedule.

Overall

I thought the service was pretty easy to use, and the selection is not bad, and prices were reasonable.  On the days when i don’t have time or don’t want to stop by the store, this would be a good alternative.   I would use the services again.

 

 

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